Terms & Conditions

Terms & Conditions & Legal Notice

Last Updated: December 15, 2021

Welcome to CoolLamp’s website (the “Site”). By browsing or using this Site, you agree to be bound by the following terms and conditions (the “Terms”). If you do not agree with these Terms, please do not use this Site.

1. Use Of The Website

The content on this Site is provided for business and informational purposes only.
You agree not to misuse the Site, including but not limited to attempting to hack, disrupt, or overload the website or its servers.
CoolLamp reserves the right to modify, suspend, or discontinue any part of the Site at any time without prior notice.

2. Product Information & Specifications

All product descriptions, images, specifications, and technical data on this Site are for reference only and may be updated or adjusted without prior notice.
Due to continuous improvement and different market requirements, actual products may slightly differ from the pictures or descriptions shown on the Site.
Certifications (such as DOT, E-mark, SAE, ISO 9001, CCC, etc.) may depend on specific models, batches and target markets. Please confirm details with our sales team before placing an order.

3. Quotes, Orders & Pricing

Prices shown on the Site (if any) are for reference only and do not constitute a binding offer.
A formal quotation will be issued by our sales team based on your inquiry, specifications, quantity, and delivery terms.
Orders are only considered accepted after we send an official Order Confirmation / Proforma Invoice (PI).
CoolLamp reserves the right to adjust prices due to changes in raw material costs, exchange rates, logistics fees or other market factors.

4. Payment Terms

Unless otherwise agreed in writing, payment terms are generally:
- Deposit (e.g. 30%) before production for bulk or custom orders;
- Balance before shipment or against copy of shipping documents.
Accepted payment methods (such as bank transfer / T/T, etc.) will be confirmed in the PI.
All bank charges, transaction fees, customs duties and taxes on the buyer’s side are borne by the buyer, unless otherwise agreed.

5. Shipping, Delivery & Risk

Shipping terms (such as EXW, FOB, CIF, DAP, etc.) will be specified in the quotation and PI.
Delivery time indicated by CoolLamp is an estimate based on current production capacity and logistics conditions; delays may occur due to force majeure, customs issues, or other factors beyond our control.
Risk of loss or damage to the goods passes to the buyer according to the agreed Incoterms once the goods are handed over to the carrier or cleared for export.

6. Samples & Testing

Samples can be provided for quality and compatibility testing before bulk orders, subject to sample charge and freight cost as agreed.
Performance, fitment, and regulatory compliance in the buyer’s local market should be verified by the buyer through testing or local certification where necessary.

7. Warranty, Claims & Returns

CoolLamp generally offers a limited warranty (for example 2 years) against defects in materials and workmanship, starting from the date of shipment, unless otherwise stated in the contract.
This warranty does not cover damage caused by improper installation, misuse, modification, accidents, or abnormal operating conditions.
Any claim for defective goods must be made within the warranty period and supported by sufficient evidence (photos, videos, test reports, etc.).
CoolLamp may, at its discretion, repair, replace, or credit the defective products, as the sole and exclusive remedy.
Return of goods must be approved in advance by CoolLamp; unauthorized returns may be refused.

8. Custom (OEM/ODM) Projects

For custom lighting projects (OEM/ODM), all specifications, drawings, and requirements must be confirmed in writing before tooling and production.
Tooling costs, sample fees, and development charges (if any) will be agreed separately and are normally non-refundable once development has started.
Any changes requested after sample approval may lead to additional costs and extended lead time.

9. Intellectual Property

All content on this Site, including text, images, graphics, logos, product designs, and layout, is owned or licensed by CoolLamp and is protected by applicable intellectual property laws.
You may not use, copy, reproduce, modify, distribute, or display any content from this Site without prior written consent from CoolLamp.
For OEM/ODM projects, intellectual property rights will be allocated according to the specific agreements signed between CoolLamp and the customer.

10. Limitation Of Liability

To the maximum extent permitted by law, CoolLamp shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profit, business interruption, or loss of data arising from the use of this Site or products.
CoolLamp’s total liability for any claim related to products or services shall not exceed the amount actually paid by the buyer for the specific order concerned.

11. Privacy & Data Protection

By contacting us through the Site, you may provide personal or business information. We will handle such data in accordance with our Privacy Policy.
Please refer to the separate Privacy Policy page for detailed information on how we collect, use, and protect your data.

12. Changes To These Terms

CoolLamp reserves the right to update or modify these Terms at any time without prior notice.
The updated Terms will be effective upon posting on this page. Continued use of the Site after such changes constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions about these Terms & Conditions or need further clarification, please contact us:

Email: [email protected]
WhatsApp: +1 669-306-1040